CPIO, State Bank of India, University of Delhi, Delhi
Seeking information under RTI Act 2005 in respect of SMS Alert
Services for my SN A/c no. xx xx xx xxxxx
held at SBI, Hindu College, Delhi University, Delhi, IFSC:SBIN0010433
S.NO
|
Quarter during 1st
October 2013 till date
|
Total no. of credit
and debit transections
|
No. of SMS Alerts
|
Amount deducted on
a/c of SMS Alert Services (Rs.)
|
Date on which SMS
Alert Service charges deducted from a/c.
|
1
|
Quarter ending 31st
December 2013
|
||||
2
|
Quarter ending 31st
March 2014
|
||||
3
|
Quarter ending 30th
June 2013
|
||||
4
|
Quarter ending 30th
September 2014
|
Note: The Quarter period
has been taken as per standard norms being followed in general. In case SBI
follows different norms for the quarter period, the same may be changed
accordingly.
Response of SBI addressed to CPIO, SBI vide letter No. BM/HC/2014-15/95 dtd. 15/09/2014 with a copy addressed to Applicant
"
RIGHT TO INFORMATION
RTI ID. 20/2014-15
APPLICANT : SH. S.K.VIRMANI
With reference to your letter No- DZO-1/R-4/RTI/40
Dated 04.09.2014, we forwarding herewith information as requirement in the
above letter to you as well as to Shri S.K. Virmani (copy enclosed) for ready
reference.
S.NO
|
Quarter during 1st
October 2013 till date
|
Total no. of credit
and debit transections
|
No. of SMS Alerts
|
Amount deducted on
a/c of SMS Alert Services (Rs.)
|
Date on which SMS
Alert Service charges deducted from a/c.
|
1
|
Quarter ending 31st
December 2013
|
15
|
28/12/2013
|
||
2
|
Quarter ending 31st
March 2014
|
15
|
22/03/2014
|
||
3*
|
Quarter ending 30th
June 2014
|
1
|
1
|
15
|
24/06/2014
|
4
|
Quarter ending 30th
September 2014
|
*Rs. 60/- (Rs. Sixty only ) credit in his account in connection of
SMS charges returned on 07/04/2014
-
State Bank of India, Hindu College Branch, Delhi-110 007
"
RIGHT TO
INFORMATION ACT, 2005
RTI ID,
20/2014-15
APPLICANT: SH.
S.K.VIRMANI
BRANCH:
HINDU
Please refer to
your application dated 28/08/2014, seeking information under Right to
information Act, 2005 received in Delhi University branch on 28/08/2014 and
this office on 01/09/2014. In this connection, our Hindu College branch has
advise us as under:
1. The information sought by
you in the desired format is as under:
S.no
|
Quarter during 1st October 2013 till date
|
Total No. of credit and debit transection
|
No. of SMS alerts
|
Amount deducted on a/c of SMS Alerts Services (Rs.)
|
Date on which SMS Alerts Service charges deducted
from a/c
|
1
|
Quarter ending 31stDecmeber 2013
|
2
|
2
|
15
|
28/12/2013
|
2
|
Quarter ending 31st March 2014
|
2
|
2
|
15
|
22/03/2014
|
3
|
Quarter ending 30th June 2013
|
2
|
2
|
15
|
29/06/2013
|
Quarter ending 30th June 2014
|
3
|
3
|
15
|
24/06/2014
|
|
4
|
Quarter September 2014ending 30th
|
No entry till 25/09/2014
|
|||
Analysis: Based on the following facts, CPIO had furnished a wrong information making joke of RTI Act 2005. The objective of supplying wrong information seems to cover unfair trade practices (UTP) by State Bank of India (SBI) for charging SMS Alert Fee in violation of RBI and Ministry of Finance order.
1. While SBI, Hindu College branch state that there is only one transaction, how CPIO stated total transaction to be 9. Even though assuming 9 transactions, s it that the 9 SMS cost to the consumer Rs. 60/-.
2. Even though assuming to be just one transaction, SBI, Hindu College stated deducting Rs.60/- for one transaction during the above period.
In both the assumptions, SBI seems to be adapting to unfair trade practices.
( To read more on unfair trade practices for charging SMS alert fee, please read http://jagograhak.blogspot.in/2014/08/unethical-business-revenue-by-banks-on.html )
Is it RTI Act 2005 a Myth or Reality for State Bank of India ( SBI ) ?
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